How to fix Huawei Band not syncing with Health app?

Check Bluetooth Connection

• Ensure Bluetooth is enabled on your smartphone. Swipe down the notification panel and look for the Bluetooth icon.
• Verify that your Huawei Band is within the Bluetooth range of the smartphone, ideally a few meters without any obstacles in between.
• Turn Bluetooth off and on again on both your smartphone and Huawei Band to refresh the connection.

Restart Devices

• Restart your smartphone. This can solve temporary software issues that might be preventing proper syncing.
• Restart your Huawei Band: Go into the settings of your Band and select "Restart" or "Reboot" if available.

Update Software and Apps

• Ensure that the Huawei Health app is updated to the latest version available on the app store.
• Check if there is a firmware update available for your Huawei Band through the Huawei Health app.
• Updating software can fix bugs and improve the compatibility of the app with your device.

Re-sync Huawei Band and Health App

• Open the Huawei Health app on your smartphone and go to the "Devices" section.
• Tap on your Huawei Band and select "Unpair" or "Remove." This will disconnect your Band from the app.
• Once removed, restart the phone and then go back to the Huawei Health app, navigate to "Devices," and pair your Band again.
• Follow the on-screen instructions to complete the pairing process.

Clear Cache and Data of Health App

• Go to your smartphone's settings and find the "Apps" or "Applications" section.
• Find and select the Huawei Health app from the list of installed apps.
• Tap on "Storage" and then select "Clear Cache" first, if that doesn’t solve the issue, tap on "Clear Data."
• Note that clearing data will reset your app settings, and you'll have to set up the app again.

Reset Huawei Band

• If all else fails, perform a factory reset on your Huawei Band. Remember, this will erase all data stored on the device.
• Go into the settings of your Huawei Band, select "System," then "Reset" or "Factory Reset."
• After resetting, go through the pairing process again using the Huawei Health app.
• Ensure that the Band has sufficient battery before starting a reset to prevent any interruptions.

Contact Huawei Support

• If none of these steps solve the problem, consider reaching out to Huawei Support for further assistance.
• They might have additional solutions or may determine if there is a hardware issue with your Band.