Check Your Internet Connection
- To ensure the Hydrow rower functions smoothly, verify that your internet connection is stable. A weak or intermittent connection can cause touchscreen lag.
- Try moving your Wi-Fi router closer to the rower. Alternatively, use a Wi-Fi range extender to improve signal strength.
Restart Your Hydrow Rower
- A simple restart can resolve many technical issues. To restart, hold down the power button on the touchscreen until the system prompts you to power off. Turn it on again to see if the lag is eliminated.
Update Hydrow Software
- Ensure your Hydrow rower is running the latest software version. Regular updates often include fixes for bugs and performance improvements.
- Check for updates in the settings menu on the touchscreen and follow the prompts to update if necessary.
Clear Cache and Data
- Clearing cached data can resolve performance issues. Navigate to "Settings" on your Hydrow and find the option to clear cache under "Storage" or "About" menus.
Factory Reset
- If other solutions fail, consider performing a factory reset. This will restore the device to original settings, erasing customizations but potentially resolving persistent lag issues.
- In "Settings," find the reset option and follow instructions to complete the process. Back up any important data before proceeding.
Contact Customer Support
- If lag issues persist after trying all troubleshooting steps, contact Hydrow customer support for assistance. They can provide further instructions or arrange for repair if needed.
- Be prepared to describe all steps you have already taken when speaking with customer service.
