Ensure Proper Fit
- Ensure the Muse headband is worn correctly. Adjust the band so it sits comfortably above your ears, with the sensors making contact with your forehead.
- Make sure there's no hair or other obstructions between the sensors and your skin. This can affect the connection significantly.
Check Device Connectivity
- Make sure your Muse headband is charged. A low battery can sometimes cause tracking issues.
- Ensure that Bluetooth is enabled on your device and that the Muse headband is paired correctly. You may need to unpair and then re-pair the device.
Software Update
- Check if the Muse app is up-to-date. Updates often include bug fixes and performance improvements.
- Make sure your device's operating system is also up-to-date, as system updates can affect app performance.
Environment Factors
- Move to a quiet space with minimal distractions to help the headband track meditation more effectively.
- Minimize sources of electrical interference, such as other electronic devices, that could affect the headband's sensors.
Restart Devices
- Restart both the Muse headband and your device. This can resolve temporary glitches in connection and operation.
- Perform a soft reset on the Muse headband itself if the issue persists.
Contact Support
- If none of the above solutions work, consider reaching out to Muse customer support for further assistance. There may be a hardware issue that requires professional repair or replacement.
