Identify Common Causes of Freezing
- Low-quality or incompatible SD card that can't handle data writing efficiently.
- Outdated firmware that may contain bugs or incompatibilities.
- Extreme temperatures which may affect the device performance.
- Power supply issues leading to insufficient power to run the dash cam smoothly.
Steps to Resolve Freezing Issues
- Use a Quality SD Card: Choose a high-speed, class 10 or above microSD card with decent storage capacity to ensure smooth data handling. Format the card in the camera itself every couple of weeks to maintain its performance.
- Update the Firmware: Regularly check for firmware updates on the Rexing website. Download and install them as updates often contain bug fixes and performance improvements.
- Manage Temperature: If you often find your vehicle in extreme hot or cold conditions, try to park in shaded or more temperate areas. Use window reflectors to help manage cabin temperature which might help keep the dash cam functioning well.
- Ensure Proper Power Supply: Make sure your dash cam is receiving proper power. If using a different power cable, ensure it's compatible and provides sufficient power. Consider using the original power adapter provided by Rexing.
- Reset the Device: Try resetting the dash cam to factory settings. This step can often resolve issues related to software glitches. Check the user manual for specific instructions on how to reset your model.
Additional Tips for Ongoing Monitoring
- Regularly clean the SD card and remove unwanted files to prevent data overload.
- Turn off unnecessary features when not in use to save processing power and avoid overload.
- Monitor your device's performance after each troubleshooting step to identify what specifically resolves the issue.
