Identify the Issue
- Check if the Smith Lowdown Focus glasses are turned on and have sufficient battery. Sometimes focus tracking issues occur simply due to power problems.
- Ensure there's a clear line of sight between the sensors on the glasses and the object you're trying to focus on. Obstructions can interfere with proper tracking.
Reset the Glasses
- Soft reset your glasses by turning them off and then back on. This can solve temporary glitches affecting focus tracking.
- If a soft reset doesn’t help, try a hard reset by following the manufacturer’s instructions for a full device reset. This will restore default settings and can fix persistent tracking issues.
Update the Software
- Connect the glasses to your smartphone or computer and check for any available software updates. Keeping the device’s firmware up-to-date ensures the best performance and can address known bugs.
- Install any updates found and restart the glasses to see if the focus tracking problem is resolved.
Calibrate the Sensors
- Calibration can improve focus accuracy. Use any companion app provided by Smith to recalibrate the sensors. This process realigns the sensors and can enhance tracking capability.
- Follow the instructions carefully during the calibration process to ensure you achieve optimal results.
Check for Physical Damage
- Examine the glasses for any signs of physical damage or lens obstructions, such as smudges or dirt, which could impair the tracking feature.
- Clean the lenses with a microfiber cloth and inspect the frame for any loose parts that might need adjustment or repair.
Consult Customer Support
- If none of the above solutions work, it might be necessary to contact Smith's customer support. They can provide further troubleshooting steps or arrange for a repair if needed.
- Ensure you have your purchase information and warranty details ready when reaching out for assistance.
