Understand the Dual Display Glitch
- The TicWatch Pro features a dual-layer display with an AMOLED screen and a low-power FSTN screen. This glitch often occurs when the transition between these two displays is not smooth or gets stuck.
- The glitch can manifest as the display freezing, not switching between modes, or showing one screen constantly.
Basic Troubleshooting Steps
- Restart the Watch: The simplest solution is to reboot the device. Press and hold the power button until you see the restart option. Choose it to refresh the system.
- Check for Updates: Go to the watch settings and ensure it’s running the latest software version. Software updates often fix bugs and improve functionality.
- Reset to Factory Settings: If the glitch persists, consider performing a factory reset. This will erase all data on your watch, so make sure to back it up first. Go to Settings > System > Disconnect & Reset.
Advanced Solutions
- Calibrate Display: On some occasions, the dual display may require calibration. This option might not be directly available, but installing third-party apps that offer screen tests can help recalibrate the display function.
- Check Ambient Mode Settings: Ensure that your settings allow for proper switching between displays. Adjust brightness and 'Always On' settings in the watch display settings.
- Battery Optimization: Disable battery saver mode if it’s impacting the display switches or causing delays between transitions. Battery settings are important for the seamless operation of dual displays.
Seek Support and Further Assistance
- If problems continue, contacting TicWatch support can provide specific guidance. They may assist with warranty repairs or replacements if the issue is hardware-related.
- Consider discussing the issue in online forums or communities dedicated to TicWatch; other users often share effective solutions.
