Recognize Tonal Arm Calibration Issues
- Notice if the Tonal arm isn't aligning correctly with your exercises. This may manifest as the arm moving unexpectedly or not providing resistance as expected.
- Check if an error message relating to calibration appears on the control screen or app.
Initial Troubleshooting Steps
- Ensure that the Tonal system is properly powered on and connected to a stable internet connection.
- Restart the system. Turn it off completely, wait a couple of minutes, and switch it back on. This can often reset minor technical glitches.
Perform a Recalibration
- Access the settings menu on the Tonal control screen.
- Find the calibration option. This might be under a maintenance or support section.
- Follow the on-screen instructions to recalibrate the arms. This process typically involves moving the arms through a range of motions to ensure they are functioning within the specified parameters.
Manual Check and Adjustment
- Examine the arms for any physical obstructions or misalignments. Dust or small debris can sometimes cause calibration issues.
- Tighten any loose screws or bolts that may cause the arms to wobble or misalign. Use the appropriate tools as specified in the user manual.
Contact Support
- If issues persist despite following the above steps, reach out to Tonal's customer support for guidance. They may provide specific instructions tailored to your issue.
- Document any error messages or peculiar behaviors, as this information will be useful to support staff when diagnosing the problem.
Regular Maintenance Checks
- Perform regular maintenance checks as outlined in the user manual, which can prevent calibration and other operational issues in the future.
- Regularly clean and inspect the system to ensure that everything is functioning smoothly.
