Check Your Internet Connection
- Make sure your phone or device is connected to the internet. The Whistle Go needs an active internet connection to update GPS data.
- If you're using Wi-Fi, try switching to mobile data, or vice versa, to see if the GPS update starts working.
Ensure GPS is Enabled
- Verify that GPS is turned on in your phone settings. If it's off, the Whistle Go will not be able to update its location.
- For Android devices, go to Settings > Location > Turn on Location.
- For iPhones, go to Settings > Privacy > Location Services > Toggle Location Services on.
Update the Whistle App
- Make sure your Whistle app is up to date by checking the Play Store or App Store for any available updates.
- Run the latest version to ensure all features are functioning properly, including GPS updates.
Restart Your Device
- Restart both your Whistle Go device and your phone to refresh the connection.
- This can help to clear temporary glitches that might be affecting GPS updates.
Check Whistle Go's Battery
- Make sure that your Whistle Go's battery is not low. A low battery can cause issues with GPS and other functions.
- Recharge it fully and try again.
Reset the Whistle Go
- If the above steps don't work, you might need to reset the Whistle Go device by following the instructions from the manufacturer's manual.
- This can often fix any persistent issues with GPS.
Contact Customer Support
- If none of these steps work, contact Whistle's customer support for further assistance.
- They may provide additional troubleshooting steps or identify any issues specific to your device.
