How to fix Willow Pump leaking milk?

Understand the Willow Pump

• The Willow Pump is designed to be a wearable breast pump that collects milk directly into self-contained bags or containers.

 

• Leaks can happen due to improper assembly, incorrect usage, or malfunctioning components.

Check Assembly and Fit

• Ensure that all parts of the breast pump are properly connected. The flange, flex tube, and milk bag or container should be snugly attached.

 

• Inspect the milk container or bag to ensure it’s secured correctly. A loose attachment can lead to leaks.

 

• Make sure the pump parts are dry before assembly, as moisture can prevent a proper seal.

Inspect Components for Wear or Damage

• Regularly check the silicone parts, like the flange and valve, for any signs of wear or damage. These parts need to be in good condition to create a proper seal.

 

• Look for any cracks or tears in the milk bags or containers. Replace any that are damaged.

Proper Sealing Techniques

• When inserting the milk bag or container, ensure it clicks into place, indicating a secure fit.

 

• Make sure the flange is positioned correctly and that the pump is centered on the nipple for optimal suction.

Re-evaluate Suction Settings

• Adjust the suction settings on the pump. Too high a setting can lead to increased pressure and potential leaking.

 

• Experiment with different settings to find one that maintains suction without causing leaks.

Maintaining the Willow Pump

• Regularly clean and sanitize all parts as per the manufacturer’s instructions to maintain performance and hygiene.

 

• Periodically replace parts that are subject to wear and tear, such as the valves and silicone parts.

Contact Customer Support

• If leaks persist despite following these steps, contact Willow’s customer support for additional troubleshooting advice or potential replacement parts.

 

• Check if the pump is under warranty for any possible repairs or exchanges.