How to set the time on Withings Move?

Sync the Withings Move with Your Smartphone

• To set the time on your Withings Move, first ensure that the device is connected to your smartphone.

 

• Download the Health Mate app from the App Store (iOS) or Google Play Store (Android) if you haven't already.

 

• Open the Health Mate app and make sure your Withings Move is properly linked by following the on-screen instructions.

 

Ensure Bluetooth and Internet Connection are Active

• Turn on Bluetooth on your smartphone to allow the app to communicate with your Withings Move.

 

• Ensure you have a stable internet connection to keep the app updated with the correct time and settings from the internet.

Automatic Time Update

• The Health Mate app typically syncs the time automatically as soon as the Withings Move pairs with your phone.

 

• Ensure that your phone's system time is correct as the watch relies on your phone to set the time.

Manual Time Correction

• If the time is incorrect, you can manually trigger a sync by opening the Health Mate app.

 

• Check that your watch is showing the right time while within the app, and if not, try restarting the watch and the app.

 

Recalibrate the Hands if Necessary

• If the watch hands are not pointing correctly, recalibrate by going to the device settings in the Health Mate app.

 

• Follow the directions provided to adjust the minute, hour, and activity hands to match your phone's time.

Restart and Reset as a Last Resort

• If all else fails, restart your Withings Move by holding down the button until it vibrates.

 

• If the issue persists, consider performing a factory reset via the Health Mate app, but note this will erase settings on the device.

Seek Additional Help

• If the problem remains unsolved, consider exploring Withings' online support center or reaching out to their customer service.

 

• Submitting a request via the app can also provide more personalized assistance based on your device's data.