Check Your Internet Connection
- Ensure that your Peloton Tread is connected to a stable Wi-Fi network, as updates are downloaded over the internet.
- If you are experiencing connectivity issues, try resetting your router or connect to a different network.
Initiate the Firmware Update
- Go to the touchscreen display on your Peloton Tread.
- Find and tap on the "Settings" icon, usually located at the top-right corner of the screen.
- Select "Device Settings" or "System" from the menu.
- Look for the "Software Update" or "Firmware Update" option.
- If an update is available, there will be an option to download and install it. Tap on this option to start the update process.
Ensuring a Successful Update
- Do not unplug the Peloton Tread during the update process. Ensure it remains powered on to avoid interruptions.
- The screen may go blank temporarily while updating. This is normal, so do not worry if it happens.
Troubleshooting Update Issues
- Problem: The update fails to download or install.
- Solution: Restart your Peloton Tread and try initiating the update again through the settings menu.
- Problem: Device is unresponsive during update.
- Solution: Perform a hard reset by holding down the power button until the device restarts, then try the update again.
- Problem: Network issues.
- Solution: Check Wi-Fi settings, ensure a stable internet connection, or switch to another network if possible.
Verify the Update
- Once the update is completed, go back to the "System" or "Device Settings" to verify that the firmware version is now up-to-date.
- If further issues persist after the update, consider contacting Peloton support for professional assistance.
