Check If Bose Frames Are Powered On
- Ensure your Bose Frames are charged and turned on. If the battery is low, charge them for a while before attempting to connect.
Ensure Bluetooth is Enabled on Your Device
- Make sure Bluetooth is turned on in your device's settings. Without this, your Bose Frames won't be able to connect.
Restart Bluetooth on Your Device
- Turn Bluetooth off and then back on. This can resolve minor connection problems by refreshing the Bluetooth settings.
Forget the Device and Reconnect
- Go to the Bluetooth settings on your device, find your Bose Frames, and select the option to "Forget" or "Remove" them.
- After doing this, attempt to connect to the Bose Frames again as if for the first time.
Reset Your Bose Frames
- If your Bose Frames still won't connect, try resetting them. Typically, this involves pressing a specific button combination on the device. Check your product manual for exact instructions.
Ensure Device Compatibility
- Verify that your device is compatible with the Bose Frames. Check the specifications, as some older devices might have issues connecting.
Move Closer to Your Device
- Keep your Bose Frames and device within a close range. Sometimes being too far away can cause connection issues.
Update the Firmware
- Using the Bose Connect app, check for any available firmware updates. Updated firmware can resolve connectivity issues and improve performance.
Check for Interference
- Ensure there are no other devices nearby that might be causing interference, like microwaves or other Bluetooth devices.
Try a Different Device
- If possible, test connecting your Bose Frames to another device. This can help identify if the issue lies with the initial device or the Frames themselves.
