Possible Reasons Fauna Glasses Won’t Connect
- Bluetooth Issues: The Bluetooth on your phone or the glasses may not be functioning properly. Bluetooth signals can sometimes be blocked by interference from other devices or thick walls.
- App Compatibility: The app version on your phone might not be compatible with the firmware on the glasses. Updates on either the app or the firmware can sometimes cause them to lose compatibility temporarily.
- Battery Problems: If the glasses do not have enough charge, they might not be able to connect effectively. Similarly, a very low battery on your phone can affect Bluetooth connectivity.
- Software Bugs: There might be bugs in the app or the firmware that prevent successful connection. Such issues are often temporary and fixed with updates.
- Pairing Errors: If the glasses were not paired correctly, they might not connect. Sometimes multiple pairing attempts can lead to confusion for the devices.
Solutions to Fix the Connection Issue
- Restart Devices: Turn your phone’s Bluetooth off and on again. Restart both the phone and the glasses. This often resolves minor glitches.
- Software Updates: Check for any available updates for both the Fauna app and your phone's operating system. Ensure the glasses' firmware is also up to date.
- Re-pair the Devices: Go to your phone’s Bluetooth settings and remove the glasses from the paired list. Then, try pairing them again by following the instructions in the Fauna app.
- Charge the Devices: Make sure that both your phone and the glasses have sufficient battery charge. Fully charge them and then attempt to connect again.
- Check for Interference: Move to an area with less electronic interference or turn off nearby devices that might be causing Bluetooth disruptions.
- Reinstall the App: Uninstall the Fauna app and then reinstall it. Sometimes a fresh installation can fix persistent bugs.
Seek Professional Help
- If none of these solutions work, consider reaching out to Fauna's customer support for further assistance.
- They might offer specific troubleshooting steps tailored for your model and software version.
