How to create multiple user accounts for Ecobee

Creating Multiple User Accounts for Ecobee

Ecobee allows for one main account per home, and each account is associated with a specific email address. However, you can have multiple users by sharing access to your Ecobee account. Let's explore how to manage that effectively.

Share Access via the Ecobee App

• Open the Ecobee app on your smartphone.

 

• Log in using the primary account credentials.

 

• Once logged in, navigate to the "Account" tab which is typically found at the bottom right corner of the app interface.

 

• Select "Home Details" from the list of options.

 

• Under "Home Access," tap the option to invite a new user.

 

• You will need to enter the email address of the individual you want to share the account with. Make sure it’s the email they will use for their Ecobee login.

 

• Confirm and send the invitation. The invited user will receive an email with instructions on how to join the account.

Benefits and Limitations

• Invited users can control all aspects of the Ecobee thermostat, provided the main account holder has granted them full access. This includes changing temperature settings, schedules, and viewing usage reports.

 

• It's important to note that the main account holder retains control over user permissions and can revoke access at any time.

 

• Use shared access wisely to ensure that your home’s climate settings aren't disturbed unnecessarily.

Troubleshooting Access Issues

• If the invited user doesn't receive the email invitation, check their spam or junk folder. Sometimes emails from Ecobee get misrouted.

 

• Ensure that the email address you entered is correct and that the invited user checks the same inbox.

 

• If problems persist, revoke the invitation and try sending it again. Alternatively, contact Ecobee support for further assistance.

By understanding these steps, managing multiple user accounts on Ecobee becomes straightforward and beneficial for household control over your home's temperature and energy efficiency.