How to set up Ecobee on multiple phones

Setting Up Ecobee on Multiple Phones

If you want to ensure that multiple people in your home can control the Ecobee thermostat from their phones, you'll need to set it up properly. Here's how you can do it:

Create an Ecobee Account

• Ensure that you have an Ecobee account. If you don't, go to the Ecobee website or use the Ecobee app on your smartphone to create one.
• Once your account is created, log in to the Ecobee app with your credentials.

Install the Ecobee App on Each Phone

• Go to the App Store on Apple devices or Google Play Store on Android devices.
• Search for the Ecobee app and download it on all the phones you wish to set up.

Log into Ecobee App on Each Phone

• Open the Ecobee app on each phone and use the same login credentials to access your Ecobee account.
• Once logged in, ensure that each phone shows the connected thermostat and can control it.

Manage User Permissions

• If you want to manage who can change which settings, you may have the option to set permissions through the Ecobee web portal.
• Log into your account on the Ecobee web portal from a web browser, go to account settings, and navigate to user management options.

Troubleshooting Common Issues

• If someone cannot see the thermostat in their app, ensure that they are logged into the correct account that was used to set up the Ecobee initially.
• If login issues occur, try resetting the password from the Ecobee website.
• If there are app malfunctions on certain phones, verify that the app is updated to the latest version and the phone's operating system is compatible with the app.

By following these simple steps, multiple phones will be set up to control the Ecobee thermostat, giving everyone in your household access for adjustments and monitorings.