Why is Arlo Q not detecting nighttime movement

Possible Reasons for Arlo Q Not Detecting Nighttime Movement

• Low Sensitivity Settings: If the sensitivity is set too low, the camera might not pick up on movements during the night.

 

• Obstructed View: Ensure no objects are blocking the camera's view, as this can affect its ability to detect motion.

 

• Infrared (IR) Sensor Issues: IR sensors allow the camera to see in the dark. If they're malfunctioning, nighttime detection may not work.

 

• Firmware or Software Issues: Bugs in the system software might prevent efficient motion detection.

 

• Environmental Factors: Changes in ambient light, such as from streetlights or other sources, can confuse the camera's nighttime settings.

 

How to Fix the Problem

• Adjust Sensitivity: Go to the Arlo app settings and increase the motion detection sensitivity.

 

• Clear the View: Remove any obstructions that might be blocking the camera's field of view, ensuring it has a clear path to detect movement.

 

• Check IR Sensor: Test the IR sensor by checking if the infrared lights turn on during low light conditions. If they don't, you may need support from Arlo customer service.

 

• Update Firmware: Check the Arlo app for any available updates and install the latest firmware to ensure optimal operation.

 

• Reduce Environmental Light Influence: Try repositioning the camera or adjusting its aim to minimize interference from external light sources.