Why isn't Wyze Cam recording person detection

Possible Reasons Why Wyze Cam Isn't Recording Person Detection

• Feature Not Enabled: The person detection feature might not be enabled in the Wyze app. Without enabling this feature, the camera won't initiate recordings based on person detection.

 

• Firmware Issues: There could be a problem with the camera's firmware, either an outdated version or a bug affecting the performance.

 

• Subscription Required: Person detection could be part of a paid service, such as Cam Plus. Without subscribing, the feature may not be available.

 

• Network Connectivity: If your Wyze Cam has an unstable connection to your Wi-Fi, it might not record events reliably.

 

• Insufficient Power Supply: Power issues can affect camera functionality, including the ability to record detected movements.

 

How to Fix Person Detection Recording Issues

• Enable Person Detection: Open the Wyze app and go to the camera settings. Look for the person detection option and ensure that it is turned on.

 

• Update Firmware: Go to your Wyze app, navigate to device settings, and check for firmware updates. Install the latest version if necessary.

 

• Check Subscription: Verify if person detection requires a subscription (like Cam Plus). If so, consider subscribing or ensuring that your current subscription is active.

 

• Improve Wi-Fi Connection: Make sure your camera is well within the range of your Wi-Fi router, or consider using a Wi-Fi extender. Restarting your router might also resolve connectivity issues.

 

• Ensure Sufficient Power: Double-check that your Wyze Cam is connected to a stable power source. Sometimes, replacing power cables or adapters can help fix power issues.