Actors:
- Property Manager
- Maintenance Staff
- Friend AI Necklace
Scenario:
Spotting the Issues: Property Manager on the Move
- So, the Property Manager is doing their usual rounds, checking out the commercial property. They spot a few problems: a faucet leaking on the third floor, a light flickering in the second-floor hallway, and some weird noises coming from the HVAC unit in the main lobby.
- They just talk to their Friend AI Necklace, saying something like, "Hey, we've got a leaking faucet in the third-floor bathroom, a flickering hallway light on the second floor, and an HVAC unit making noise in the main lobby."
- The Friend AI Necklace listens, records everything, and uses its smart AI to figure out what’s what, sorting the issues by type, urgency, and where they are.
Turning Words into Work: Making Tasks Happen
- The AI takes those spoken requests, turns them into text, and creates detailed maintenance tickets for each problem.
- It then decides what needs fixing first: the leaking faucet is top priority, the flickering light is medium, and the noisy HVAC is low priority but still needs a check-up.
- All these tasks get neatly organized into the property management software, with details on where, what, and how urgent.
Getting the Word Out: Notifying the Maintenance Crew
- The Friend AI Necklace works with the property management software to alert the Maintenance Staff about the new tasks. They get notified through whatever they prefer—email, SMS, or an internal app.
- Each maintenance worker gets a task list, sorted by priority, with all the details they need to get started.
Fixing Things Up: Maintenance in Action
- The Maintenance Staff jumps into action, tackling the tasks based on priority.
- They confirm they’ve got the tasks and update their progress in real-time through the property management app, which syncs back to the Friend AI Necklace system.
Checking the Work: Making Sure It’s All Good
- Once the Maintenance Staff finishes the tasks, they mark them as done in the system.
- The Friend AI Necklace then sends an automated update to the Property Manager, summarizing what’s been fixed and checking if anything else needs attention.
- The Property Manager does a final walk-through to make sure everything’s sorted and talks into the Friend AI Necklace to leave any final comments or note any extra follow-up needed.
Looking Back: Reviewing How It Went
- The Friend AI Necklace gathers all the data from the maintenance tasks, giving the Property Manager insights and reports on how long tasks took, how often issues come up, and overall maintenance efficiency.
- This info helps spot trends, plan future maintenance, and improve how the property is managed.
And there you have it!