Access Calibration Mode
- Ensure your Insta360 X camera is fully charged or connected to a power source to prevent the device from turning off during calibration.
- Turn on your Insta360 X camera.
- Open the settings menu on the camera or launch the Insta360 app on your smartphone, ensuring it is connected to your device.
- Navigate to the options section where you can access the calibration settings.
Perform Horizon Level Calibration
- Find a flat, stable surface where you can place your camera. Make sure the surface is truly level using a spirit level for accuracy.
- Position the camera upright on this stable surface.
- Initiate the horizon calibration process following your camera or app instructions. This might involve selecting a "calibrate" option and allowing the camera to adjust.
- Wait for the camera to complete the calibration. This may involve the camera repositioning or displaying a confirmation message when calibration is successful.
Verify Calibration Success
- Test the camera by recording a short video to ensure that the horizon remains level.
- Check in the Insta360 app or on your computer to see if the video appears level and not tilted.
- If the horizon is still off, repeat the calibration process or consult the user manual for specific troubleshooting tips.
Resolve Horizon Level Issues
- If issues persist, ensure the camera's firmware is up to date. Firmware updates often include calibrations or fixes for known issues.
- Contact Insta360 customer support for further assistance. They can provide additional instructions or assess if a hardware issue might be causing calibration failures.
- Consider recalibrating under different conditions or trying multiple attempts as slight movements or uneven surfaces can affect calibration.