Check the Battery Level
- Ensure the scooter is fully charged. A low battery may not provide enough power for acceleration.
- Inspect the battery indicator on the scooter or in the app to confirm it has sufficient charge.
Inspect the Throttle
- Ensure the throttle is responding correctly. Sometimes dirt or debris can hinder its movement.
- Gently clean around the throttle area using a dry cloth to remove any dirt or grime.
Check for Software Issues
- Update the Bird app to its latest version, as software updates may fix bugs related to acceleration.
- Try restarting the app or reconnecting to the scooter via Bluetooth, ensuring a stable connection.
Examine the Brakes
- Test the brakes to make sure they are not jammed or engaged. Engaged brakes will prevent acceleration.
- Adjust the brake levers if they seem too tight and ensure they return smoothly to their rest position.
Test on a Smooth, Level Surface
- Attempt to accelerate on a smooth, level surface. Rough or inclined terrains can impede acceleration.
- Start with a kick-off to give the scooter an initial speed boost, then try engaging the throttle.
Reset or Restart the Scooter
- Power off the scooter completely, wait a few moments, and then power it back on for a reset.
- Ensure any reset or power buttons are held long enough as per the user manual instructions.
Contact Bird Support
- If the issue persists after trying the above steps, it might be a technical fault that needs professional attention.
- Reach out to Bird's customer support for assistance as they can offer further troubleshooting or arrange repairs.
