Identify the Problem
- Ensure that the Drift Ghost is powered on and within range of your Wi-Fi network.
- Check if the Wi-Fi network is functioning correctly by connecting another device to it. If other devices can't connect, there may be an issue with the Wi-Fi network itself.
Check Wi-Fi Settings
- Confirm that the correct Wi-Fi network is selected in the Drift Ghost settings. Double-check that the SSID (Wi-Fi network name) and password are exactly correct, as they are case-sensitive.
- Consider forgetting the network and reconnecting. This can resolve any issues with incorrect saved data.
Router Configuration
- Ensure that your router is not using bandwidths or channels that the Drift Ghost cannot connect to. Some devices have difficulty connecting to 5 GHz networks, so try connecting to a 2.4 GHz network instead.
- Disable any MAC address filtering settings that might block new devices from connecting to the network.
- Adjust the DHCP settings to ensure the IP address pool is not full, preventing the camera from being assigned an IP address.
Device Settings
- Restart the Drift Ghost to refresh its settings and connections.
- Update the device firmware to ensure it has the latest features and fixes. An outdated firmware might have bugs causing connection issues.
Troubleshoot with App
- Open the companion app for the Drift Ghost and check for any messages regarding connection issues.
- Try connecting the camera through the app settings, which might simplify the connection procedure.
Advanced Troubleshooting
- If you have access to a different Wi-Fi network, attempt to connect to it. This helps determine if the issue is with the original network or the device.
- As a last resort, factory reset the Drift Ghost. This will return the device to its default settings, potentially resolving persistent connection problems. Note that this will delete any custom settings or stored data.
Seek Professional Support
- If all else fails, contact Drift customer support for further assistance. They may provide specific advice or repair services.
