Check the SD Card
- Ensure that your Garmin Dash Cam has an SD card inserted. The camera records video directly onto this card.
- Verify that the SD card is not full. If it is, delete some files or transfer them to another device and free up space.
- Check the SD card’s compatibility with your Garmin Dash Cam. Refer to the manual or Garmin’s website to ensure you use the right type and speed of SD card.
- Try reformatting the SD card. Note that this will erase all data on the card, so make sure to back up important files first.
Power Issues
- Ensure the dash cam is getting power. Check the car’s power outlet or charger to confirm it is functioning correctly.
- Inspect the connection between the dash cam and the power source. Make sure that cables are securely connected and intact.
Update Firmware
- Visit Garmin’s official site to check for firmware updates for your model. Download and install any available updates, as they may fix bugs affecting the recording function.
- Follow the instructions carefully while updating the firmware. An incomplete update might cause the device to malfunction further.
Factory Settings Reset
- Reset your Garmin Dash Cam to its factory settings as a last resort. This will clear all custom settings and return the device to its original state, possibly resolving the issue.
- Refer to the user manual or Garmin’s website for instructions on performing a factory reset specific to your model.
Inspect the Camera
- Perform a visual inspection. Ensure the camera lens is clean and the view is unobstructed.
- Make sure that there are no physical damages or issues with the camera that could prevent it from recording properly.
Customer Support
- If all else fails, contact Garmin customer support for specialized assistance. They can provide further troubleshooting steps specific to your Garmin Dash Cam model.
- Prepare to provide the model number and a detailed description of the issue to expedite the support process.
