Check the Power Source
- Ensure the monitor is properly connected to a power source or that its batteries are fresh. Replace the batteries if necessary to ensure there is power.
- If your rower uses an AC adapter, check if it is plugged in securely to both the outlet and the monitor.
Inspect the Display Cables
- Take a look at the cables connecting the monitor to the rower itself. Ensure there are no visible signs of damage, like cuts or frays.
- Firmly reconnect the cables. Sometimes they may get loose with use and need to be re-secured.
Reset the Monitor
- Disconnect the monitor from the power source and wait for about 30 seconds. This helps in resetting the internal systems.
- Reconnect it and see if the monitor turns on. A reset can sometimes resolve minor software glitches.
Ensure Firmware Is Updated
- Verify if your monitor’s firmware is updated to the latest version. Consult your rower’s manual for the update procedure.
- Having the latest firmware can fix bugs that might prevent the monitor from working correctly.
Examine the Sensor Connection
- Locate the sensor wire usually positioned at the flywheel or main drive area of the rower. Make sure it is securely connected to the monitor.
- If the sensor is misaligned or disconnected, the monitor may not display any data.
Consult the User Manual
- Refer to the specific troubleshooting section of your NordicTrack rower’s manual. You might find tips tailored for your model.
- Follow any additional troubleshooting steps provided by the manufacturer to avoid further issues.
Contact NordicTrack Support
- If these steps do not resolve the issue, reach out to NordicTrack customer service for more guidance.
- Provide them with information about the issue and any steps you have already taken to help them assist you better.