Check the Battery Connection
- Ensure the battery is properly seated. Sometimes, the battery might not be fully connected, preventing power from reaching the display.
- Remove the battery and re-insert it, making sure it clicks into place firmly.
Inspect the Wiring
- Examine the cables connected to the display for any visible damage or disconnection.
- If a cable appears loose, try to gently connect it securely. Ensure there are no broken or frayed wires.
Test the Display Unit
- Check if the display unit is functioning. If possible, test the display on another compatible e-bike to see if it works.
- Sometimes, the issue might be with the display itself and not with the bike's wiring or battery.
Check the On/Off Button
- Make sure the display's power button is not stuck or malfunctioning. Sometimes dirt or residue can cause the button to jam.
- Press the button multiple times or clean around it to ensure proper functionality.
Consult the Manual
- Refer to the Pedego user manual for any specific instructions related to troubleshooting the display.
- Certain display models might have unique features or reset methods described in the manual.
Reset the Display
- Some Pedego displays have a reset function that can be performed. Check the manual for reset instructions.
- Perform a reset and see if the display powers up afterward.
Contact Pedego Support
- If the display still does not light up after trying the above steps, contact Pedego customer support.
- Provide them with details of all the troubleshooting steps you've undertaken, which will help them assist you better.
