Determine the Root Cause
- Ensure that the GPS function is enabled on your Polar Ignite. Sometimes it could be accidentally turned off.
- Confirm that your Polar Ignite is updated to the latest firmware version. Manufacturers often release updates to fix known issues.
Initial Checks and Reset
- Restart your Polar Ignite. Turn it off for a couple of minutes and then back on. Simple restarts can sometimes resolve technical issues.
- Check and ensure that the watch has a clear view of the sky; tall buildings, dense trees, or bad weather can interfere with GPS signals.
Update GPS Data
- Sync daily with the Polar Flow app on your smartphone or computer. This helps ensure your watch has the latest Satellite Aided Location (A-GPS) data for faster and accurate placement.
- If needed, perform a factory reset and pair the device again, which might resolve GPS data synchronization issues.
Optimize Device Settings
- Make sure battery saver and power-saving settings are not limiting GPS usage. Go to settings and ensure optimal mode is selected for activity tracking.
- Enable all necessary location permissions for the Polar Flow app on your phone. Missing permissions can prevent the app from providing accurate location data to the watch.
Advanced Troubleshooting
- For persistent problems, reinstall the Polar Flow app. A fresh installation can resolve potential app-based conflicts or bugs.
- If the issue continues, contact Polar Support for more detailed guidance or consider a hardware diagnostic by an authorized service center to check for faults or defects.
Test Device Outdoors
- To ensure the problem is resolved, test your Polar Ignite on a known outdoor route to check GPS accuracy and signal strength after troubleshooting.
- Collect feedback on the GPS performance using your activity metrics. If discrepancies persist, reassess your troubleshooting steps or seek additional help.
