Understand the Willow Pump
- The Willow Pump is designed to be a wearable breast pump that collects milk directly into self-contained bags or containers.
- Leaks can happen due to improper assembly, incorrect usage, or malfunctioning components.
Check Assembly and Fit
- Ensure that all parts of the breast pump are properly connected. The flange, flex tube, and milk bag or container should be snugly attached.
- Inspect the milk container or bag to ensure it’s secured correctly. A loose attachment can lead to leaks.
- Make sure the pump parts are dry before assembly, as moisture can prevent a proper seal.
Inspect Components for Wear or Damage
- Regularly check the silicone parts, like the flange and valve, for any signs of wear or damage. These parts need to be in good condition to create a proper seal.
- Look for any cracks or tears in the milk bags or containers. Replace any that are damaged.
Proper Sealing Techniques
- When inserting the milk bag or container, ensure it clicks into place, indicating a secure fit.
- Make sure the flange is positioned correctly and that the pump is centered on the nipple for optimal suction.
Re-evaluate Suction Settings
- Adjust the suction settings on the pump. Too high a setting can lead to increased pressure and potential leaking.
- Experiment with different settings to find one that maintains suction without causing leaks.
Maintaining the Willow Pump
- Regularly clean and sanitize all parts as per the manufacturer’s instructions to maintain performance and hygiene.
- Periodically replace parts that are subject to wear and tear, such as the valves and silicone parts.
Contact Customer Support
- If leaks persist despite following these steps, contact Willow’s customer support for additional troubleshooting advice or potential replacement parts.
- Check if the pump is under warranty for any possible repairs or exchanges.
