Possible Reasons Fitbit Inspire Is Not Tracking Sleep
- Worn Incorrectly: If the Fitbit Inspire is not secured snugly on your wrist while you sleep, it may not accurately track your sleep data. Make sure it's worn a bit higher on your wrist and not too loose.
- Device Needs Restart: Like any electronic device, sometimes a simple restart can fix various issues, including sleep tracking. The device might need a quick reset to clear any glitches.
- Firmware Not Updated: If the software on your Fitbit is not up-to-date, it can cause issues with sleep tracking. Check for the latest updates and ensure your device is running the newest version.
- Battery Too Low: Sometimes, if the battery is running low, sleep tracking might stop functioning. Ensure your battery is appropriately charged before you go to sleep.
- Sleep Mode Not Enabled: Some Fitbit devices require the sleep mode to be manually enabled. Check that your sleep mode is activated every night.
- Synching Issues: If your Fitbit Inspire is not properly syncing with the app on your phone, the app may not display your sleep data, even if it's being tracked.
Steps to Fix the Sleep Tracking Issue
- Adjust the Fit: Ensure that the Fitbit is worn snugly and positioned correctly on your wrist. If it's too loose, it won't track your movements as you sleep.
- Restart the Device: Hold the button on your Fitbit Inspire for 5 seconds then release. Your device should restart, which may resolve the issue.
- Update Firmware: Open the Fitbit app on your smartphone, go to your profile, and select your device. If there's an update available, follow the steps to update the firmware.
- Charge Your Device: Ensure your Fitbit Inspire is fully charged before going to bed. Connect it to the charger and check if the battery is fully charged.
- Turn on Sleep Mode: Swipe on your Fitbit device until you find "Sleep" or use the app to activate sleep mode manually to ensure it tracks your data.
- Check Synchronization: Ensure your Fitbit Inspire is syncing properly with the app. Go to Bluetooth settings on your phone, ensure your device is connected, and manually sync if need be.
If Problems Persist
- Contact Customer Support: If the above steps don't resolve your issue, reach out to Fitbit support for assistance.
- Examine for Physical Damages: Check for signs of damage which might affect the device's performance. If present, a replacement might be needed.
