Possible Reasons for Automatic Adapter Not Tracking Trips
- Bluetooth Connection Issues: Check if the adapter is properly connected to your phone via Bluetooth. Disconnections can prevent trip tracking.
- Application Permissions: Ensure the app has all necessary permissions, like location access, for proper tracking.
- Device Compatibility: Verify your phone is compatible with the Automatic adapter. Some older models might not support the latest features.
- Firmware or App Updates: Make sure both the adapter and the app are updated to the latest version to avoid bugs.
- Power Issues: Check if the adapter is firmly plugged into the OBD-II port and receiving power. It won't track trips if it's not powered.
Steps to Fix the Tracking Problem
- Check Bluetooth Connection: Reconnect your phone to the adapter by turning Bluetooth off and on again. Ensure the devices are paired.
- Review App Permissions: Go to your phone settings and confirm that location services are enabled for the Automatic app.
- Update Firmware and App: Visit the app store and check for updates, then follow any instructions provided by the app for updating the adapter's firmware.
- Ensure Proper Plug-in: Push the adapter into the OBD-II port firmly and inspect it for any damage or loose connections.
- Restart Devices: Sometimes simply restarting your phone and replugging the adapter can resolve tracking issues.
