Why Jabra Enhance Hearing Aids Disconnected?
- Often, Jabra Enhance hearing aids might disconnect due to compatibility issues with your smartphone or other connected devices. Device software updates could impact the connection stability.
- Bluetooth interference from other wireless devices can cause disconnects. Devices such as Wi-Fi routers, cordless phones, or even microwave ovens can interfere with Bluetooth signals.
- Low battery levels in the hearing aids might also cause connection issues as insufficient power can lead to intermittency.
- Physical obstacles or distance between the hearing aids and the connected device can degrade the Bluetooth connection, leading to frequent disconnects.
- The app or firmware used alongside the hearing aids may be outdated, leading to synchronization issues and causing the devices to drop connection.
Steps to Fix Connection Issues
- Ensure that your device’s software and the hearing aids' companion app are both updated to the latest versions. Regular updates can resolve known bugs that cause connectivity issues.
- Minimize Bluetooth interference by keeping your connected devices away from other electronics or turn off unnecessary devices to lessen signal conflicts.
- Keep the hearing aids charged. Regularly check and maintain battery levels to ensure they have sufficient power to stay connected.
- Maintain a clear path and close proximity between your hearing aids and the connected device to avoid physical barriers and long distances affecting the connection.
- Restart both the hearing aids and your connected device. A simple reboot can sometimes reset the connection settings and resolve the issues.
Additional Tips
- Consult with your user manual or visit Jabra's official website to check for specific troubleshooting guides pertaining to your hearing aid model.
- Contact Jabra customer support for detailed assistance if the issue persists, as there might be a need for technical inspection or repair.
