Reasons Why Sena Momentum Helmet Bluetooth Won’t Turn On
- Drained Battery: The most common reason is simply that the battery is drained and needs to be recharged.
- Faulty Charging Cable: The charging cable might be defective or not properly connected, which prevents the battery from getting charged.
- Power Button Issue: The power button might be stuck or not functioning properly, preventing the device from turning on.
- Software Issues: Sometimes, software glitches can prevent the device from turning on. The helmet might need a reset or a firmware update.
- Internal Damage: Physical damage to the helmet’s internal components due to drops or moisture could cause power issues.
How to Fix the Problem
- Recharge the Battery: Connect the helmet to a power source using the original charging cable and let it charge for several hours. Make sure the charging port is clean and the cable is properly connected.
- Check the Charging Cable: Try a different charging cable or adapter to ensure the issue isn't with the equipment rather than the helmet.
- Inspect the Power Button: Gently press the power button to ensure it is not stuck or damaged. Sometimes a little debris can cause the button to malfunction.
- Reset the Helmet: Perform a reset by pressing and holding the power button for 10 seconds until you hear the voice prompt indicating a reset has occurred.
- Update the Firmware: Connect the helmet to a computer and check for any firmware updates via the Sena Device Manager. Follow the instructions to update the firmware properly.
- Inspect for Physical Damage: Check for any visible signs of damage or moisture intrusion. If found, professional repair services might be needed.
When to Seek Professional Help
- If none of the above methods solve the issue, it may be necessary to contact Sena customer support or a professional technician for further assistance.
- Do not attempt to open or repair the helmet yourself as it may void the warranty or cause further damage.
