Understand Roomba Error 17
- Roomba Error 17 is related to a navigation issue, often indicating the robot is unable to complete its starting processes.
- This error may occur due to problems with the robot's sensors or blocked wheels. Ensuring the Roomba is on an even surface can help avoid this error.
Steps to Fix Roomba Error 17
- Check the Environment: Make sure the Roomba’s environment is suitable for starting the cleaning task. Keep it on a flat surface, free from dust and obstacles.
- Inspect the Wheels: Turn your Roomba upside down and ensure the wheels are free to move. Clear any debris or dirt that might be obstructing them.
- Clean the Sensors: The Roomba uses sensors to navigate. Use a soft cloth to gently wipe any dust or dirt off the sensors located at the bottom.
- Perform a Reset: For a hard reset, press and hold the “CLEAN” button for about 10 seconds. This helps in reinitiating the base algorithms of Roomba, potentially solving navigation issues.
- Update the Firmware: Outdated software can sometimes cause functionality problems. Ensure that your Roomba’s firmware is up to date by connecting it to the iRobot HOME App.
- Check for Obstructions: Make sure that the Roomba's path is clear from any wires, carpets, or furniture that it could get stuck on.
- Charge the Battery: Verify that the battery is fully charged. An undercharged battery might impair the Roomba's ability to start its cleaning routine effectively.
When to Contact Support
- If the error persists after trying these solutions, it might be indicative of a deeper hardware issue.
- Contact iRobot customer support for additional assistance or service options as they might need to examine the unit.
Preventative Measures
- Regularly clean the Roomba to prevent dust accumulation on sensors and wheels. Doing so will help in reducing the chances of encountering error 17 regularly.
- Operate the Roomba in clutter-free environments to minimize recurring navigation issues.
