Check Internet Connection
- Ensure the shared device has a stable internet connection. Ring notifications rely on internet connectivity to function properly.
- If using Wi-Fi, make sure the device is within range and not experiencing signal interference.
Update the Ring App
- Make sure that the Ring app is updated to the latest version on the shared device.
- Check for app updates via the device's app store and install if any are available.
Check Notification Settings
- Verify that notifications are enabled on the Ring app. Open the app, navigate to Settings, and ensure notifications are turned on for the desired ring devices.
- Ensure the device allows notifications from the Ring app in its settings. Check the device's notification settings and ensure Ring is not blocked or muted.
Restart the Device
- A simple restart can resolve many issues. Turn off the shared device, wait for a few seconds, and turn it back on.
Clear App Cache and Data
- On some devices, clearing the app cache and data can help resolve notification issues. Go to the app settings, find the Ring app, and clear its cache and data.
Log Out and Log Back In
- Log out of the Ring app on the shared device and then log back in. This can refresh the app's settings and fix notification issues.
Verify Shared Device Permissions
- Ensure the shared device has the necessary permissions to receive notifications from the Ring app. Check app permissions in the device settings and allow access if required.
Contact Ring Support
- If the issue persists after trying the above steps, contact Ring support for additional help. They can provide further troubleshooting steps or identify any system-wide issues.
