Understand Ring Notifications
- Ring notifications are alerts sent to your device to inform you about movements, doorbell rings, or other events captured by your Ring doorbell or security camera.
- Having them on the device you use most frequently ensures that you won't miss critical alerts.
Reasons to Move Notifications
- You've upgraded to a new smartphone or tablet and want notifications to be received there instead.
- You're sharing notifications with another household member who has a different device.
- You're using a secondary device more frequently, like a work phone or tablet.
Steps to Move Ring Notifications to Another Device
- Ensure the new device has the Ring app installed. You can download it from the App Store for iOS devices or Google Play Store for Android devices.
- Open the Ring app on the new device and log in using your existing Ring account credentials. If you don't remember your password, use the 'Forgot Password' link to reset it.
- Once logged in, verify that all your Ring devices are displayed. If not, you may need to add them by looking for 'Set Up a Device' in the app menu.
- Go to the 'Account' tab within the app to ensure notifications are enabled for this device. If not, turn them on by adjusting the notification settings.
- If you have multiple devices linked to the same Ring account, notifications will be triggered on all devices. You can control notification settings separately on each device through their respective 'Settings' or notifications menu within the Ring app.
Tips for a Smooth Transition
- Check the notification permissions in the device settings to ensure they are enabled for the Ring app. This is often found in the general app or notification settings on your device.
- Make sure the new device's software is updated. Older versions of the operating system might have compatibility issues with the latest Ring app features.
Resolving Issues
- If notifications are not appearing on the new device, try logging out and back into the Ring app. This can reset the connection and resolve minor issues.
- Double-check that the previous device is logged out if you want notifications exclusively on the new device. Having multiple devices logged in doesn’t often conflict but can sometimes cause priorities issues.
- If notifications are delayed or missing, ensure that power-saving modes on your new device are not restricting the Ring app's ability to send notifications.
