Access the Ecobee App or Website
- Open the Ecobee app on your smartphone or visit the Ecobee website on your computer's browser.
- Log in using your Ecobee account credentials.
Navigate to the Location Settings
- In the app or website, find the settings menu. This can usually be accessed by tapping on an icon resembling gears or by selecting a menu option labeled 'Settings.'
- Look for an option labeled 'Location' or 'Home Information' to view your current location settings.
Edit or Delete Old Location Data
- If you want to remove old location data to update it, you may find an 'Edit' option. Select this to change your current home address.
- To delete old location data completely, look for a delete or reset option. Remember, deleting location data might affect geofencing features of your Ecobee device.
Confirm Changes
- Once you've edited or deleted the old location data, ensure that you save your changes. There might be a 'Save,' 'Apply,' or 'Confirm' button to finalize your updates.
- Double-check your location settings to verify that the old data has been successfully removed or updated.
Re-Configure Geofencing Features
- If you use geofencing, you may need to reconfigure these features based on your updated location data to ensure proper functionality.
- Access the geofencing settings through the app or website, and update any location-based triggers using your new home information.
Contact Ecobee Support if Needed
- If you face issues during this process or if the old location data persists, consider reaching out to Ecobee's customer support for assistance.
- They can provide more specific instructions or help troubleshoot any problems with updating or removing your location information.
