Understanding Ecobee Access Sharing
- Ecobee thermostats allow you to control your home’s temperature remotely, and sharing access can be helpful if multiple people need to manage your home’s temperature.
- By sharing access, you grant others permission to control the thermostat via the Ecobee app or their online platform.
Steps to Share Ecobee Thermostat Access
- Ensure that you have an Ecobee account and are logged into the app or website, as sharing is managed through your account dashboard.
- Open the Ecobee app on your smartphone or tablet. Alternatively, you can log into your account on the Ecobee website using a computer.
- Navigate to the settings or menu section within the app or online dashboard. Look for the option labeled "Home Settings" or "Access Control."
- Select the "Manage Users" or similar option. This section allows you to invite new users to access your thermostat.
- Enter the email address of the person you want to share access with. The email address should be associated with their Ecobee account, or they will be prompted to create an account when they receive the invitation.
- Choose the level of access you want to grant. Options typically include "Admin," which allows full control, or "Viewer," which might restrict some functionalities.
- Send the invitation. The recipient will receive an email with instructions on how to accept access to your thermostat.
Points to Consider When Sharing Access
- Ensure the person you're sharing with understands how to use the Ecobee app responsibly to prevent any unwanted temperature changes.
- Regularly review shared access and permissions, and remove users who no longer need access to maintain control over your home environment.
Troubleshooting Access Issues
- If the invitee didn't receive an invitation email, ask them to check their spam or junk mail. Resend the invitation if necessary.
- If the invitation link fails, ensure that the recipient is using a compatible device and has a stable internet connection.
- Should access not work even after accepting the invite, confirm if the email address used is the one linked to their active Ecobee account. Reinvite if an error is found.
Revoking Shared Access
- Go back to the "Manage Users" or equivalent section within your Ecobee settings.
- Identify the user you wish to remove from shared access and select the "Remove" or "Revoke Access" option.
- Confirm the action. The person will no longer have access to your thermostat's controls.
