Check the Sensor Battery
- Make sure your Wyze Sense motion sensor has sufficient battery life. A dead or low battery can prevent the sensor from detecting motion properly.
- Replace the battery with a new one if necessary to ensure it operates correctly.
Ensure Proper Installation
- Verify that the motion sensor is securely mounted on a surface. It should not be obstructed by any objects that could block its view.
- Make sure the sensor is positioned at the correct height and angle for the desired detection area.
Verify Connectivity
- Check if your sensor is properly connected to the Wyze app. Sometimes, issues with connectivity can affect the sensor’s ability to detect motion.
- Try reconnecting the sensor to your Wyze app by following the setup instructions provided by Wyze.
Test the Sensor Range
- Move around within the expected range of the sensor to see if it detects movement. Ensure you are within the sensor’s specified working distance.
- Adjust the placement of the sensor if necessary to cover the intended area more effectively.
Check App and Firmware Updates
- Make sure your Wyze app is up to date. Updates may address bugs that could affect motion detection.
- Also, check for firmware updates for the sensor through the app. Keeping firmware up to date ensures optimal functionality.
Assess Environmental Conditions
- Consider the environment where the sensor is placed. Extreme temperatures or humidity can impact sensor performance.
- Ensure there aren’t any sources of interference, such as other wireless devices, that might affect the sensor’s signal.
Factory Reset the Sensor
- If none of the above solutions work, perform a factory reset on the sensor. This can resolve firmware glitches affecting motion detection.
- Follow the instructions provided in the Wyze user guide to execute a factory reset appropriately.
