Possible Reasons for Arlo Pro Not Saving Recordings to Cloud
- Subscription Plan Issues: Your Arlo account might not have an active subscription plan. Without a subscription, cloud recording services may not be enabled.
- Storage Limits Reached: Arlo cloud storage might be full if you've reached the limit of your storage plan.
- Network Connectivity Problems: Poor or lost internet connection can prevent the device from uploading recordings to the cloud.
- App or System Glitches: Temporary software glitches or outdated app versions might hinder the uploading of recordings to the cloud.
- Camera Not Properly Set Up: Camera settings could be incorrectly configured, preventing cloud uploads.
- Power Supply Issues: Insufficient power supply, especially for battery-dependent Arlo models, can result in failed cloud recordings due to power interruptions.
How to Fix Arlo Pro Cloud Recording Issues
- Check Subscription Status: Ensure your Arlo account has a valid, active subscription. Renew or upgrade your plan if necessary.
- Manage Storage: Log into your Arlo account and clear out old or unwanted recordings to free up space if you are near capacity. Consider upgrading your plan for more storage.
- Improve Network Connection: Ensure that your camera and base station have a strong and stable internet connection. Try restarting your router or moving devices closer to your Wi-Fi access point.
- Update App and Firmware: Ensure your Arlo app and camera firmware are up-to-date. Check for updates regularly in the app store and through the app settings.
- Verify Camera Settings: Review the camera settings in the Arlo app to ensure that recording and cloud upload features are enabled. Adjust settings as needed.
- Check Power Supply: For battery-operated devices, make sure your cameras have sufficient battery life or are properly connected to a power source.
- Restart Devices: Try restarting your Arlo cameras and base station. Sometimes, a simple restart solves connectivity and configuration issues.
