Possible Reasons Arlo Ultra Won't Record in 4K
- **4K Recording is Disabled in Settings:** Arlo Ultra may have the 4K recording option turned off by default or adjusted to a lower resolution for saving space. The resolution settings need to be checked and updated.
- **Insufficient Storage:** 4K video needs more storage capacity. If the storage available is limited, it might prevent 4K recording. Also, the local storage device or cloud plan might not support 4K.
- **Internet Bandwidth:** The upload speed of your internet might be insufficient to handle 4K streaming and recording. This can be problematic, especially if multiple devices are connected to the network.
- **Software or Firmware Issues:** Outdated software or firmware can cause issues with 4K recording. Ensure the Arlo app and camera firmware are up-to-date.
- **Power and Battery Constraints:** 4K recording demands more power and may drain the battery faster. This could temporarily affect the ability to record at higher resolutions.
- **Subscription Plan Limitations:** Some Arlo Ultra features, including 4K recording, might require a specific subscription plan. Check if your plan includes or supports 4K.
How to Fix the Problem
- **Check and Update Resolution Settings:** Open the Arlo app, go to camera settings, and ensure 4K video is selected as the recording resolution.
- **Expand Storage Options:** Consider upgrading your Arlo subscription for more cloud storage or connect an external storage device to store 4K footage locally.
- **Improve Internet Speed:** Make sure your internet connection can support 4K video. Upgrade your plan or reduce the number of devices connected to the network to increase bandwidth available for the Arlo Ultra.
- **Ensure Software is Current:** Regularly update the Arlo app and camera firmware to the latest versions, as updates might improve performance and resolve issues with 4K recording.
- **Manage Power Usage Effectively:** Make sure your Arlo Ultra camera is sufficiently charged or plugged into a power source to support 4K recording. Consider reducing the recording time or optimizing battery settings to prolong usage.
- **Review Subscription Features:** Verify which features are available with your current plan. Upgrade if necessary to gain access to 4K recording capabilities.
