Potential Causes for Wyze Cam Night Vision Not Switching On
- Insufficient Lighting for Activation: Wyze Cam's night vision depends on the ambient light sensor to determine when to switch to infrared mode. If there is too much ambient light, it may not engage night vision.
- IR LEDs Disabled: The infrared LEDs required for night vision might be turned off in the camera's settings. This can prevent the night vision feature from activating.
- Firmware Issues: Outdated firmware or bugs in the camera's current software can affect functionality, including night vision.
- Power Supply Problems: Insufficient power supply can affect the camera's ability to activate night vision. Ensure the power source is adequate and working properly.
- Physical Obstruction or Damage: Any dirt, obstruction, or physical damage, especially over the IR sensor or LEDs, can impede night vision.
Steps to Fix Night Vision Issues
- Ensure Proper Lighting Conditions: Test the camera in a dark setting to see if night vision activates. If necessary, reduce the room's ambient light levels.
- Check and Enable IR LEDs: Go to the Wyze Cam app, navigate to settings, and ensure that the IR LEDs are turned on. This setting is often labeled "Night Vision IR Lights."
- Update Firmware: Ensure that your Wyze Cam has the latest firmware installed. Check for updates within the camera app and install them if available.
- Verify Power Supply: Make sure the camera is connected to a stable and suitable power source. Consider testing the camera with a different charger or cable.
- Inspect for Obstructions or Damage: Clean the camera lens and the area around the IR sensors. Look for any signs of damage and ensure nothing is blocking the camera.
- Restart or Reset the Camera: Try restarting the camera to resolve temporary glitches. If the issue persists, you may need to perform a factory reset, following the instructions in the user manual.
Seek Professional Help or Customer Support
- If the problem continues after troubleshooting, contact Wyze customer support for further assistance. They can provide solutions or consider replacing the device if it's defective.
