Understand Why Wyze Cam Won't Send Push Notifications
- Push Notifications Disabled: Sometimes, the app settings might have push notifications turned off either in the Wyze app or your device settings.
- Internet Connectivity Issues: If your Wyze Cam or mobile device isn't connected to a stable internet connection, it might not be able to send or receive notifications.
- Outdated App or Firmware: Running an outdated version of the Wyze app or firmware might result in malfunctioning notifications.
- Notification Filters: Certain settings, like 'Do Not Disturb' on your phone, or notification schedules within the Wyze app, could prevent notifications from appearing.
- Camera's Motion Detection Disabled: If the camera's motion detection is turned off, it won't trigger notifications.
- Account or Profile Issues: Sometimes, log-in or account-related issues could disrupt the normal sending of notifications.
How to Fix This Problem
- Enable Notifications: Go to the Wyze app and ensure that notifications are enabled for your camera. Also, check your phone's notification settings to ensure the app can send alerts.
- Check Internet Connection: Verify that both your Wyze Cam and mobile device are connected to a stable and fast internet connection.
- Update App and Firmware: Ensure that you are using the latest version of the Wyze app and that the camera's firmware is up-to-date.
- Adjust Notification Filters: Check if 'Do Not Disturb' is active or if there are specific notification schedules set in the app. Adjust them so you can receive alerts at all times.
- Activate Motion Detection: Go to the Wyze app, tap on your camera, and make sure the motion detection feature is enabled.
- Check Account Settings: Log out of the Wyze app and log back in to refresh account settings. Also, ensure your account credentials are correct.
