Common Reasons for Wyze Cam Not Sharing Device Access
- Account Permissions: Ensure that you are attempting to share the device from the appropriate account that has ownership permissions. Only the primary account that set up the Wyze Cam can share access to it.
- Email Address: Check that the email address of the person you are trying to share the device with is entered correctly. Any mistakes in the typing can prevent the invitation from being sent or received.
- Wyze App Version: If either the sender or receiver is using an outdated version of the Wyze app, it may cause compatibility issues. Make sure both parties have the latest version of the app installed.
- Network Issues: Sometimes, network connectivity problems can interrupt the sharing process. Ensure both devices are connected to a stable internet connection during the sharing attempt.
- Server Issues: Temporary outages or server issues on Wyze's end might prevent sharing. You can check Wyze's official channels or platforms like DownDetector to see if there's an ongoing issue.
How to Fix Wyze Cam Sharing Issues
- Verify Account Permissions: Double-check that you are logged into the account that originally set up the Wyze Cam when trying to share the device.
- Recheck Email: Confirm that you've entered the recipient's email address accurately and that it's associated with a registered Wyze account.
- Update the App: Visit the Google Play Store or Apple App Store to ensure both you and the person with whom you are sharing have the latest version of the Wyze app installed.
- Check Network Connection: Make sure both the sender and receiver have a good internet connection. Try toggling the Wi-Fi off and back on, or restart your router if needed.
- Wait and Retry: If you suspect there is a server issue, wait a while before attempting to share again. Stay updated on server issues through Wyze's social media or support pages.
